Depending on the size of your deposit, your account may be assigned to one of three VIP statuses. If you have several accounts, the total amount of funds in all these accounts will be taken into consideration.
For VIP Status – working hours (5 days a week, Monday-Friday, from 9:00 to 21:00). For VIP GOLD and VIP PLATINUM – 24/7 (excluding official public and bank holidays)
A Personal Relationship Manager is your personal assistant and an experienced professional who is aware of financial markets nuances and subtleties.
Specifically, a personal relationship manager is a high-class specialist who is able to promptly solve any technical issues you may face, check on the status of your deposits/withdrawals , and keep you updated about a wide range of TeleTrade’s products and services.
Our technical support team is available 24/5 and would be glad to provide customized support to all clients, regardless of their status. Nevertheless, the personal relationship manager can solve a much wider spectrum of queries.
During the billing month, TeleTrade refunds part of the expenditures for closed transactions to its clients. The refund amount will depend on client’s VIP-status and will be calculated on the basis of the spread amount upon a position closing and the commission, which a client pays for execution of his transactions. The maximum amount of the refund cannot exceed $10 per lot. The refund will be transferred to the client’s account at the beginning of each month prior to the 5th date of the month, following the billing month.
Example of pay-back calculation for a closed position:
So, at the beginning of the next month, the client will get 13% refund from the sum of $140, which will reflect the discount of $18.5 on the Client's transaction fees.
TeleTrade compensates its VIP clients for 20% of accumulated negative rollover for the transactions closed within the previous month. The reimbursement amount is credited to client's trading account at the beginning of every month but not later than on the 5th of the month following after the accounting month.
Reimbursement Payment Conditions:
Risk Warning: Trading in the financial markets (including trading on margin) provides a wide range of opportunities and enables investors ready to take risks to make high profits, but it carries a potentially high level of risk of loss. Therefore, prior to trading you should take into careful consideration whether such operations are suitable for you in terms of your level of knowledge and financial situation.
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This site is managed by Teletrade D.J. Limited 20599 IBC 2012 (First Floor, First St. Vincent Bank Ltd Building, James Street, Kingstown, St. Vincent and the Grenadines).
The Teletrade brand is also represented in Europe as TeleTrade-DJ International Consulting Ltd that is registered as a Cyprus Investment Firm (CIF) under registration number HE272810 and is licensed by the Cyprus Securities and Exchange Commission (CySEC) under license number 158/11.
The information on this website is for informational purposes only and does not constitute any investment advice.